Phone repair software that gets repairs done
Repair tickets, quotes, invoices and online booking for smartphones, tablets and smartwatches. With IMEI, unlock pattern and photos in every ticket, and an SMS when the phone is ready.
New registrations are paused at the moment.
See pricing- Free forever plan
- 30 days of Business free
- No credit card
Phones & tablets
Intake in under a minute
Pick brand, model and repair, and the price is already filled in. Print the intake receipt with QR code and hand it over while the customer is still at the counter.
Every detail, documented
IMEI, unlock pattern, accessories and photos of existing scratches are saved with the device. No more arguments at pickup.
Bookings while you repair
Customers book a display or battery repair online in your free slots. The ticket is ready before they walk in.
Hundreds of models before your first ticket
Smartphones, tablets and smartwatches from Apple, Samsung, Google, Xiaomi and more, with IMEI, storage and handed-in accessories fields and the repairs you do every day.
Smartphones
127 models
- Display broken
- Battery weak
- Charging port faulty
- Back glass broken
- Camera faulty
Extra fields: Storage
Tablets
31 models
- Display broken
- Battery weak
- Charging port faulty
- Water damage
- Software problem
Extra fields: Storage and Connectivity
Smartwatches & wearables
28 models
- Display broken
- Battery weak
- Water damage
Extra fields: Case size
Brands included
- Apple
- Samsung
- Xiaomi
- Huawei
- OnePlus
- Oppo
- Motorola
- Sony
- Nokia
- Fairphone
- Lenovo
- Garmin
- Fitbit
Your workflow, on one board
Choose your statuses, the order of the columns and which steps send the customer an update. myrecloud follows your shop, not the other way round.
- New
- In repair
- Waiting for part
- Ready for pickup
- Picked up
An SMS when the phone is ready
When the phone is ready, the customer gets an SMS with a link to the status page. Fewer "Is it done yet?" calls, more time at the bench.
Ask your workshop.
Ivy answers and gets it done.
Pick an example and watch what happens in myrecloud. Ivy answers in her panel, you confirm with one click, and the result lands right on the ticket.Easy to set up: Ivy works with the AI account you already have. Connect it once and you are done.
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Ivy shows what Tom worked on last, with his last note. One click and the ticket belongs to Lea, visible to the whole team.
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Ask Ivy while the customer is still on the line. She tells you in one sentence where the repair stands and notes the call on the ticket, so the whole team knows.
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Tell Ivy what Anna should know. She writes the message, you click Run it, and it goes out on WhatsApp and shows up in the ticket's conversation.
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Ask Ivy to pass something on to a colleague. She writes an internal note with an @mention on the ticket, and the customer never sees it.
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Status, parts, notes and appointments, summed up in seconds. Ivy suggests the next step, for example a new due date.
- You ask
- Ivy answers
- You click Run it
- Done
Included in Pro and Business.
Example with sample data
Ivy needs your shop's own AI account, which you connect once.
One app for the whole repair
IvyEasy to set up: Ivy works with the AI account you already have. Connect it once and you are done.
- AI assistant Ivyfrom Pro
- Ask in your own words what's open and who worked on what, or let her write to your customer. Changes only after your click.
- Ivy needs your shop's own AI account, which you connect once.
- Team chat on every ticket
- Internal notes with @mentions and followers, and an inbox for everything that concerns you.
The ticket
- Workflow automationfrom Pro
- On reaching a status myrecloud notifies the customer, creates the invoice, assigns the job or sets the due date. Also after a few days or once a quote is approved.
- Email, SMS and WhatsApp
- Status updates on the channel your customer prefers, with ready-made texts. WhatsApp and replies on the ticket from Pro.
- Quotes and invoices
- Intake receipt, quote and invoice straight from the ticket, from Pro with ZUGFeRD / Factur-X e-invoice.
Customer, device, approval
- Customers and devices
- Customers with all their devices and past repairs. Brands, models, common faults and default prices are ready to use.
- Live repair status
- The QR code on the receipt opens a live status page. Customers check their repair and write to you there, approve quotes and pay online with the paid plans.
- Online payments and card terminalsfrom Pro
- "Pay now" on the status page with Stripe or Mollie, deposits after the quote, card payments with SumUp or Stripe Terminal.
The workshop
- Repair board
- Every repair on one board. Drag a card to the next status, filter by technician or label and spot overdue jobs.
- Online booking and calendar
- A booking page with your free slots, a calendar for the team and reminders before every appointment.
- Article management
- Articles with SKU and sale price. Type the name or number in a ticket, an offer or the price list and the price is filled in. Already in the free Start plan.
- Stock and purchasingfrom Pro
- Stock per storage location, suppliers and purchase orders. Parts are reserved for the ticket and booked when used.
- Reports and dashboardfrom Pro
- Revenue, repairs, approvals, open invoices and payments per period and branch, with comparison and export.
Free to start. Fair when you grow.
Start is free forever for one user. Pro and Business add your team, unlimited tickets and your own brand.
- StartFree
- Pro€99 / month
- Business€149 / month
- SMS€0.19
Frequently asked questions
Can I store the IMEI and unlock code?
Yes. Every smartphone has an IMEI field, and the unlock pattern or PIN can be saved with the device. Only your team can see it.
Which repairs are already set up?
Display, battery, charging port, back glass, camera, water damage and more are ready to pick, each with a default price. Change the prices to your own.
Can customers book a repair online?
Yes. Your booking page shows free slots based on your opening hours. Customers choose the device and the repair, and the ticket is created automatically.
Does it work on a tablet at the counter?
Yes. Use myrecloud in the browser on a counter tablet, a PC or your phone. There is nothing to install.
Your next repair, done with myrecloud.
Set up your shop in a few minutes. 30 days of Business free, then stay on Start for free or pick a plan. No credit card.
New registrations are paused at the moment.
See pricingmyrecloud for other repair shops
- Computers & laptops Laptops, MacBooks and desktop PCs
- Consoles & TVs PlayStation, Xbox, Switch and TVs
- Home appliances Washing machines, dryers, dishwashers, fridges and vacuum cleaners
- Coffee machines & kitchen Bean-to-cup machines, espresso machines and kitchen appliances
- Bikes, e-bikes & e-scooters Bicycles, e-bikes and e-scooters
- Watches & jewellery Watches, clocks and jewellery
- Cameras & audio Cameras, lenses, drones, headphones and hi-fi
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Your repair shop Electronics and TV, Hearing aids, Cameras and drones, Power tools, Musical instruments, Sewing machines, E-scooters, and Garden machines Not on the list? Set up your own device types, fields and repairs in a few minutes. Everything else works the same.