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NewIvy, your AI assistant, is hereEasy to set up: Ivy works with the AI account you already have. Connect it once and you are done.

Repair shop software with AI built in.

Ask Ivy what's still open and what a colleague worked on last, or let her write to your customer. Tickets, WhatsApp, SMS, team chat, quotes and invoices in one app.

Meet Ivy
  • Free forever plan
  • 30 days of Business free
  • No credit card
  • In 6 languages

  1. “Tell Anna the display arrives Thursday and she can pick up her phone on Friday.” Ivy writes the message, you click Run it.Easy to set up: Ivy works with the AI account you already have. Connect it once and you are done.

  2. Number, status, due date, assignee and amount. Every status change does what you set up.

  3. What you record at intake. The customer approves on their status page.

  4. Board, calendar, invoices, stock and reports, in the same app.

Click a part to stop the tour.

SoonThe myrecloud marketplace

The marketplace is coming to your city.Be there from day one.

We open the marketplace city by city. Customers then find you with a fixed price, rating and free slot and book straight into your calendar.

No city has launched yet.

Make yours the first: every shop that joins brings the launch closer.

See the marketplace
  • Verified partner with Pro and Business
Mitte Prenzlauer Berg Friedrichshain Kreuzberg Neukölln Schöneberg Charlottenburg Moabit Wedding Spree Tiergarten Tempelhofer Feld Alexanderplatz Brandenburger Tor PixelFix Mitte4.9 ★ (318) Handy-Doktor Kreuzberg4.8 ★ (212) Rad & Tat4.7 ★ (96) Kaffeeklinik Neukölln4.9 ★ (141) Your shop? Handy-Doktor Kreuzberg 4.8 ★★★★★ (212) iPhone 13 screen replacement: €189 Free today at 3:30 pm Book 1 km
Less searching. Just ask.

Ask your workshop.
Ivy answers and gets it done.

Pick an example and watch what happens in myrecloud. Ivy answers in her panel, you confirm with one click, and the result lands right on the ticket.Easy to set up: Ivy works with the AI account you already have. Connect it once and you are done.

  1. Ivy shows what Tom worked on last, with his last note. One click and the ticket belongs to Lea, visible to the whole team.

  2. Ask Ivy while the customer is still on the line. She tells you in one sentence where the repair stands and notes the call on the ticket, so the whole team knows.

  3. Tell Ivy what Anna should know. She writes the message, you click Run it, and it goes out on WhatsApp and shows up in the ticket's conversation.

  4. Ask Ivy to pass something on to a colleague. She writes an internal note with an @mention on the ticket, and the customer never sees it.

  5. Status, parts, notes and appointments, summed up in seconds. Ivy suggests the next step, for example a new due date.

Tom is off sick. What was he working on? Assignee: Tom → Lea
  1. You ask
  2. Ivy answers
  3. You click Run it
  4. Done

Included in Pro and Business.

Example with sample data

Ivy needs your shop's own AI account, which you connect once.

Why myrecloud

Less paperwork, fewer calls, more repairs

Customers stop calling to ask

Status updates go out by email, SMS or WhatsApp, and the QR code on the receipt opens a live status page.

No more paper slips

Intake receipt, quote and invoice come straight from the ticket, with your shop details and numbering.

See what's due today

The board shows every repair by status, and Ivy tells you what needs you today.

Industries

Built for the repairs you do

Pick your industry when you sign up and myrecloud comes with the right device types, brands, models and common repairs. Every other repair shop sets up its own in a few minutes.

Features

Everything a repair shop needs, with AI built in

Sorted by the parts of a ticket.

1

IvyEasy to set up: Ivy works with the AI account you already have. Connect it once and you are done.

AI assistant Ivyfrom Pro
Ask in your own words what's open and who worked on what, or let her write to your customer. Changes only after your click.
Ivy needs your shop's own AI account, which you connect once.
Team chat on every ticket
Internal notes with @mentions and followers, and an inbox for everything that concerns you.
2

The ticket

Workflow automationfrom Pro
On reaching a status myrecloud notifies the customer, creates the invoice, assigns the job or sets the due date. Also after a few days or once a quote is approved.
Email, SMS and WhatsApp
Status updates on the channel your customer prefers, with ready-made texts. WhatsApp and replies on the ticket from Pro.
Quotes and invoices
Intake receipt, quote and invoice straight from the ticket, from Pro with ZUGFeRD / Factur-X e-invoice.
3

Customer, device, approval

Customers and devices
Customers with all their devices and past repairs. Brands, models, common faults and default prices are ready to use.
Live repair status
The QR code on the receipt opens a live status page. Customers check their repair and write to you there, approve quotes and pay online with the paid plans.
Online payments and card terminalsfrom Pro
"Pay now" on the status page with Stripe or Mollie, deposits after the quote, card payments with SumUp or Stripe Terminal.
4

The workshop

Repair board
Every repair on one board. Drag a card to the next status, filter by technician or label and spot overdue jobs.
Online booking and calendar
A booking page with your free slots, a calendar for the team and reminders before every appointment.
Article management
Articles with SKU and sale price. Type the name or number in a ticket, an offer or the price list and the price is filled in. Already in the free Start plan.
Stock and purchasingfrom Pro
Stock per storage location, suppliers and purchase orders. Parts are reserved for the ticket and booked when used.
Reports and dashboardfrom Pro
Revenue, repairs, approvals, open invoices and payments per period and branch, with comparison and export.

See all features

Questions repair shops ask

Is myrecloud really free?

Yes. The Start plan is free forever for one user and up to 50 tickets a month, with all core features. You only pay if you need more users, unlimited tickets or the extras of Pro and Business.

What happens after the free trial?

Every new shop gets 30 days of the Business plan without entering payment details. After that it moves to Start automatically: your data stays and nothing is charged. Additional users are deactivated, the main user keeps working.

Do I need to install anything?

No. myrecloud runs in the browser on PC, Mac, tablet and phone. Sign up and take in the first repair right away.

Which repair shops is myrecloud for?

Phone, computer, appliance, bike and watch & jewellery shops get ready-made device lists. Electronics, hearing aid, camera, tool repair and any other repair shop set up their own devices in a few minutes.

What does sending SMS cost?

Emails are always free. SMS cost €0.19 each and are paid from a prepaid credit, without a subscription. Every new shop gets 10 SMS for free.

Does myrecloud create e-invoices?

Yes, from the Pro plan. Every invoice then comes with a ZUGFeRD / Factur-X file (EN 16931) that business customers can import into their accounting.

What can the AI assistant Ivy do?

Ivy answers questions about your tickets, customers, appointments and settings, for example what a colleague worked on last or what is still open on a ticket, and writes messages to your customers. She changes something only after you confirm. Ivy is part of Pro and Business. It needs your shop's own AI account, which you connect once.

Can I send WhatsApp messages to customers?

Yes. From Pro you connect your own WhatsApp business number. Status updates go out by WhatsApp, and customer replies land on the ticket in the shared inbox.

Your next repair, done with myrecloud.

Set up your shop in a few minutes. 30 days of Business free, then stay on Start for free or pick a plan. No credit card.

See pricing
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