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For bike and e-bike workshops

Bike shop software that keeps your workshop rolling

Job cards, online service booking, quotes and invoices for bikes, e-bikes and e-scooters. Your customers get an SMS when their bike is ready, and you get your workshop back.

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  • Free forever plan
  • 30 days of Business free
  • No credit card
Why shops switch

Bikes, e-bikes & e-scooters

Service season without the phone ringing

Customers book the annual service online in free slots. You see every booking in the calendar, and myrecloud sends a reminder before the appointment.

Every bike with its history

Frame number, battery capacity, key number and odometer are saved with the bike, so the next service starts with the full history.

Quotes for the big jobs

Need a new motor or battery? Create the quote from the job card, park the job in "Waiting for OK" and see at a glance which customers still have to decide.

Ready on day one

Every brand and drive system already in the list

Bikes, e-bikes and e-scooters from the brands you see every day, with frame number, battery capacity and odometer fields and the jobs you do most.

Bicycles

31 models

  • Annual service
  • Brakes
  • Gears skip / shifting
  • Flat tyre
  • Chain worn

Extra fields: Frame number, Frame size, and Wheel size

E-bikes

50 models

  • Annual service
  • Motor / drive faulty
  • Battery range low
  • Software update / error code
  • Brakes

Extra fields: Frame number, Battery capacity (Wh), Key number, and Odometer (km)

E-scooters

12 models

  • Flat tyre
  • Battery / range
  • Controller / error code
  • Brakes

Extra fields: Odometer (km)

Brands included

  • Cube
  • Trek
  • Specialized
  • Canyon
  • Giant
  • KTM
  • Gazelle
  • Riese & Müller
  • Haibike
  • Kalkhoff
  • Bosch eBike Systems
  • Shimano
  • Yamaha
  • Brose
  • Xiaomi
  • Segway-Ninebot
  • Egret
Your workflow

From booking to test ride

Set up the statuses your workshop really uses and decide which of them send the customer an update. Drag a job card to the next column and myrecloud does the rest.

  1. Booked in
  2. In service
  3. Waiting for parts
  4. Ready for pickup
  5. Picked up
Customers stay informed

An SMS when the bike is ready

As soon as the bike is ready, the customer gets an SMS with a link to the status page. No more calls asking "Is my bike done?".

Less searching. Just ask.

Ask your workshop.
Ivy answers and gets it done.

Pick an example and watch what happens in myrecloud. Ivy answers in her panel, you confirm with one click, and the result lands right on the ticket.Easy to set up: Ivy works with the AI account you already have. Connect it once and you are done.

  1. Ivy shows what Tom worked on last, with his last note. One click and the ticket belongs to Lea, visible to the whole team.

  2. Ask Ivy while the customer is still on the line. She tells you in one sentence where the repair stands and notes the call on the ticket, so the whole team knows.

  3. Tell Ivy what Anna should know. She writes the message, you click Run it, and it goes out on WhatsApp and shows up in the ticket's conversation.

  4. Ask Ivy to pass something on to a colleague. She writes an internal note with an @mention on the ticket, and the customer never sees it.

  5. Status, parts, notes and appointments, summed up in seconds. Ivy suggests the next step, for example a new due date.

Tom is off sick. What was he working on? Assignee: Tom → Lea
  1. You ask
  2. Ivy answers
  3. You click Run it
  4. Done

Included in Pro and Business.

Example with sample data

Ivy needs your shop's own AI account, which you connect once.

All in one app

One app for the whole repair

1

IvyEasy to set up: Ivy works with the AI account you already have. Connect it once and you are done.

AI assistant Ivyfrom Pro
Ask in your own words what's open and who worked on what, or let her write to your customer. Changes only after your click.
Ivy needs your shop's own AI account, which you connect once.
Team chat on every ticket
Internal notes with @mentions and followers, and an inbox for everything that concerns you.
2

The ticket

Workflow automationfrom Pro
On reaching a status myrecloud notifies the customer, creates the invoice, assigns the job or sets the due date. Also after a few days or once a quote is approved.
Email, SMS and WhatsApp
Status updates on the channel your customer prefers, with ready-made texts. WhatsApp and replies on the ticket from Pro.
Quotes and invoices
Intake receipt, quote and invoice straight from the ticket, from Pro with ZUGFeRD / Factur-X e-invoice.
3

Customer, device, approval

Customers and devices
Customers with all their devices and past repairs. Brands, models, common faults and default prices are ready to use.
Live repair status
The QR code on the receipt opens a live status page. Customers check their repair and write to you there, approve quotes and pay online with the paid plans.
Online payments and card terminalsfrom Pro
"Pay now" on the status page with Stripe or Mollie, deposits after the quote, card payments with SumUp or Stripe Terminal.
4

The workshop

Repair board
Every repair on one board. Drag a card to the next status, filter by technician or label and spot overdue jobs.
Online booking and calendar
A booking page with your free slots, a calendar for the team and reminders before every appointment.
Article management
Articles with SKU and sale price. Type the name or number in a ticket, an offer or the price list and the price is filled in. Already in the free Start plan.
Stock and purchasingfrom Pro
Stock per storage location, suppliers and purchase orders. Parts are reserved for the ticket and booked when used.
Reports and dashboardfrom Pro
Revenue, repairs, approvals, open invoices and payments per period and branch, with comparison and export.
Pricing

Free to start. Fair when you grow.

Start is free forever for one user. Pro and Business add your team, unlimited tickets and your own brand.

Compare all plans

  • StartFree
  • Pro€99 / month
  • Business€149 / month
  • SMS€0.19

Frequently asked questions

Can customers book a service online?

Yes. Customers pick a free slot on your booking page, for example for the annual service. myrecloud creates the job card and the appointment and reminds the customer before it.

Can I record frame numbers and e-bike details?

Yes. Every bike has its own fields such as frame number, frame size, battery capacity (Wh), key number and odometer. You can add your own fields too.

Which jobs are already set up?

Annual service, brakes, gears, flat tyres, chain, wheel truing, motor and battery faults and more are ready to pick, each with a default price you can change.

Does it work with several mechanics?

Yes. On Pro and Business every mechanic gets their own login. Assign job cards to them, and each mechanic filters the board to their own jobs.

Your next repair, done with myrecloud.

Set up your shop in a few minutes. 30 days of Business free, then stay on Start for free or pick a plan. No credit card.

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myrecloud for other repair shops